Ethical Performance
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Towards a sustainable Heathrow: a focus on Safety


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Heathrow has released the latest in its series of briefings 'Towards a sustainable Heathrow'.  This new issue provides ‘a focus on Safety’.
Heathrow is like a small city. More than 320 companies operate within the airport boundary, employing around 76,500 people, and over 69 million passengers travel through each year. Ensuring the safety of all these people is complex, but is of paramount importance.
‘A focus on safety’ provides an insight into how Heathrow manages the health and safety of people and passengers throughout its terminals, airfield and construction sites.  Highlights include how:
  • Health and safety is managed at Heathrow to ensure it has safe people, safe places and safe processes.
  • The lost time injury rate for Heathrow employees has fallen steadily since 2008, thanks to absence management teams and support to help employees return to work.
  • Safety promotions such as “Heathrow Safe. And Proud of it” campaign help guide Heathrow’s safety performance through providing leadership and creating a positive culture.
  • Passenger accidents have been reduced through undertaking more maintenance work ‘out of hours’ and reducing slips, trips and falls through agreements with cleaning companies
As the UK's only hub airport, Heathrow has committed to delivering a sustainable airport:  enhancing the economic impact that it provides, while minimising the negative impacts of airport operations on local communities and the environment.
Heathrow's series of sustainability briefings 'Towards a Sustainable Heathrow' provide regular insights into how Heathrow works with airport companies and other partners to manage sustainability performance.
Other briefings in the series include a focus on climate change, air quality, noise, waste employment, training & skills and the economy.  
Towards a Sustainable Heathrow briefings are available at
To provide feedback or request further information, contact Ellie Morley, Sustainability manager, at

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