Ethical Performance
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OTE publishes its 2011 CR Report


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OTE, one of the leading telecommunications service providers in Greece and South Eastern Europe, has published its 2011 Corporate Responsibility Report on 15 June 2012 at the company’s Annual Shareholders Meeting in Athens.

The Report is published as both an integrated website and a PDF download at:

The Report details OTE's contribution to sustainable development in 2011– a year of severe economic contraction and hardship in Greece  – in which OTE maintained all aspects of its CR programme - in the marketplace, with employees, with society and for the environment. In these times, sustainability and resilience is more important than ever for business and society.

This is OTE's seventh annual CR Report and is assured by Deloitte against AA1000 and GRI (G3.1) guidelines, at the GRI B+ Application Level.

Highlights from the Report include:
  • Presentation of OTE’s strategic approach to CR, including reporting progress on 31 core goals for 2011, of which 23 were achieved, 5 are in progress and 3 deferred to 2012.
  • Largely as a result of OTE’s intensive efforts and heavy investment in Greece's broadband development, fixed line broadband take-up in Greece in 2011 reached21.8%, more than double the level in 2007 and showing further steady progress towards the EU27 average.In 2011, OTE also continued to expand next generation networks in cities, towns and islands across Greece.
  • A series of public information Sessions on Internet Safety were held at OTE’s Telecom Museum in Athens and OTE Cultural Centres in major cities in Greece.
  • Over the year, 4.500 OTE employees participated in educational programs with more than 80.000 hours of training, concerning topics such as Technology, Information ?echnology, Service of Customers, Health and Safety.In 2011, 26,303 people with special needs received a total of EUR 4,105,108 in discounts for OTE telecommunication services.
  • During 2011, OTE secured Guarantees of Renewable Origin covering 100% of its electricity consumption, and decreased total direct GHG emissions from OTE energy consumption by 6% compared to 2010.
  • OTE launched a volunteer programme to support the Special Olympics World Summer Games ATHENS 2011. 149 OTE employees participated while  all telecommunication infrastructure and services needed were provided by OTE/COSMOTE. The company also continued its long-standing voluntary blood donation programme.
To read the Report please visit:

To order a hard copy or leave feedback email:

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