Ethical Performance
inside intelligence for responsible business
 

Lloyds Banking Group publish latest Responsible Business Report

01/07/2011

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Lloyds Banking Group has published its latest Responsible Business Report at http://ethicalperformance.com/reports/links/lloyds11

Lloyds Banking Group's corporate strategy is to create value for shareholders by investing where it can make a real difference for customers, communities and colleagues.

In 2010 Lloyds carried out extensive stakeholder research into how its many stakeholder audiences perceive the Group - and how it meets its responsibilities to customers and communities. The report responds to the main questions and challenges raised by stakeholders during the process.

2010 highlights include the following:
  a £60.6 billion reduction in our reliance on liquidity support from Government and central bank facilities (as at December 2010).

  2020 environmental targets launched - including goals to reduce energy, paper, business travel, water and waste by 20% by 2020.

  £79 billion of new lending extended to homeowners and business - including £11 billion for small and medium sized enterprises and £5 billion to first time home buyers.

  £480 million given to the Group's charitable Foundations over the past 25 years.

  £4 million 'Money for Life' financial capability programme launched.

  600 Business & Environment Managers trained to help business customers manage environmental risks and seize emerging opportunities.

In 2010 Lloyds Banking Group achieved top positions in many of the CR benchmarks and indices.

Lloyds Banking Group is:
  The only bank listed as a Platinum company in Business in the Communities Corporate Responsibility Index.
  Ranked as the top UK bank in the FTSE4Good Index.
  The top UK bank in the new CDP Carbon Strategy Index Series.
  One of a select group of companies to hold Business in the Community's CommunityMark - the national standard that publicly recognises excellence in community investment.
  Included in the Dow Jones Sustainability Index, and in the Carbon Disclosure Leadership Index.


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