Ethical Performance
inside intelligence for responsible business

Heathrow's Sustainability Policy and 2010 Sustainability Performance Report


View Full Report

Heathrow has marked World Environment Day 2011 by launching its 2010 Sustainability Performance Summary.  Introduced by Heathrow's CEO, Colin Matthews, the Performance Summary provides a snapshot of sustainability performance at the airport, covering Heathrow's key programme areas: economy & society, environment, people & passengers.

Highlights of Heathrow's 2010 performance include:
  Improving passenger experience through the airport, with 68% of passengers rating their experience as either 'Excellent' or 'Very Good', up from 48% in 2007;

  Halving the rate of reportable construction accidents to 0.08 (per 100,000 hours worked) compared with 0.17 in 2007;

  Reducing the airport's total carbon footprint by almost 150,000 tonnes CO2e compared to 2008; and

  Investing £7.5 million in local community projects, noise mitigation and compensation schemes;

As well as areas of strong performance, Heathrow has identified areas where more work is required, like improving preparations for heavy snow and increasing waste recycling rates.

The Performance Summary builds on Heathrow's series of sustainability briefings 'Towards a Sustainable Heathrow' which provide regular insights into how Heathrow works with airport companies and other partners to manage sustainability performance.  Current briefings focus on climate change, air quality, noise and employment, training & skills.   Briefings focusing on the economy, waste and water will be available during 2011.

Heathrow's 2010 Sustainability Performance Summary and Towards a Sustainable Heathrow briefings are available at

To provide feedback or request further information, contact Iain Groark, Head of Sustainability, at

View Full Report
3BL Media News
Sign up for Free e-news
Report Alerts
Job Vacancies
Events Updates
Best Practice Newsletter