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BT launches 2009 sustainability report


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BT's 2009 sustainability report is available online at

Assured by LRQA, the report, 'Changing world: Sustained values' details BT's progress against key sustainability targets and outlines why, despite tough economic conditions, the company is standing firmly behind its commitment to be a responsible and sustainable business.

Key headlines include:

  a 43 per cent reduction in CO2 equivalent emissions intensity from 1997 baseline - good progress against the company's 80 per cent reduction target by 2020

  50 per cent of waste from UK operations is now recycled, with 17 per cent less of total UK waste going to landfill sites than in 2008

  50,000 tonnes of CO2 saved annually for BT customers through improved energy efficiency of its home-phone range

  the development of a sustainability framework embedded into the product development process and a low carbon opportunities map which has highlighted growth areas for the company

The report also details key achievements' including:
  "platinum plus" recognition from Business in the Community (BiTC) for the company's ongoing commitment to tackling climate change and social issues

  topping the Dow Jones Sustainability Index telecoms sector for the eighth consecutive year

  securing the prestigious Queens Award for Sustainable Development for the second time

The fully searchable 2009 sustainability report is available at

A summary of the most material sustainability issues for BT is available in the ‘Changing world: Sustained values 2009 review’ which can be downloaded in PDF format from the betterworld website.

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