Ethical Performance
inside intelligence for responsible business

Third Corporate Responsibility Report for RBS


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The Royal Bank of Scotland Group has published its third Corporate Responsibility Report, available at

The report, with an independent assurance statement, charts the organization's progress in 2005, including how the Group has:
- supplied one third of all basic bank accounts available through Post Offices in the UK
- lent GBP659million (USD1.2billion) to the five per cent most deprived wards in the UK - an estimated market share of 39 per cent
- increased the number of ATMs it offers in the UK by more than 20 per cent over the past five years  
- provided training for more than 260,000 schoolchildren in how to manage their finances through the Face 2 Face with Finance programme
- received Gold Standard in both the 'Opportunity Now' and 'Race for Opportunity' diversity awards
- reduced its property-based carbon footprint in the UK and Ireland by 33 per cent
- invested GBP56.2m in communities, an increase of more than GBP10m, or 22 per cent, on 2004 levels.

Sir Tom McKillop, the new RBS Chairman, speaking on the day of the release, said "Successful banking depends upon successful relationships, based on well understood shared responsibilities. Likewise, the importance of earning and retaining the trust of our customers, employees, investors and the wider public is essential to our reputation and continued success".

Hard copies of the report can be obtained by emailing

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