Ethical Performance
inside intelligence for responsible business

Facing the challenges of an industry in the spotlight


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Airport operator BAA faces significant challenges. The threat of terrorism has put pressure on airport security. Rapid passenger growth, coupled with planning constraints, has created capacity issues, overcrowding and delays. The challenge of climate change has put the environmental impact of aviation under an intense spotlight.
The economic and social benefits of aviation are leading to continued growth in the sector globally. In its 2007 corporate responsibility report, BAA describes how it is balancing the demand for good access to aviation with social and environmental impacts.
BAA reports on efforts to:
· Address its contribution to climate change
· Reduce the impacts of expansion on the environment and communities
· Meet the expectations of passengers and maintain the UK's position as a global aviation hub
· Maintain a well motivated workforce
· Provide safe and secure airport facilities
· Promote economic opportunities for local communities
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Get a local perspective through BAA's individual airport reports, available at:
BAA Ltd owns and operates seven UK airports: Heathrow, Gatwick, Stansted, Southampton, Glasgow, Edinburgh and Aberdeen. It also owns Heathrow Express and Heathrow connect, two public rail services which run to all terminals at Heathrow airport, and it has an interest in Naples airport in Italy and retail contracts at three US airports.

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