Ethical Performance
inside intelligence for responsible business


human capital studied

July 2003

Suggestions on how companies can improve the way they measure their investment in ‘human capital’ are to be made by a government task force this autumn.

The UK task force, headed by Denise Kingsmill, who chairs the Competition Commission, has been asked by the Department of Trade and Industry to look at key performance indicators on human capital, to consider how best to report on this area and to ‘establish and champion’ the business case for doing so.

An initial paper from the task force puts forward staff training and surveys of job satisfaction, absenteeism and staff turnover as key indicators for measuring human capital. It argues that such indicators will become more widespread as investors take a greater interest in measuring intangibles such as the social performance of companies.

Other members of the Accounting for People task-force include Helen Alexander, chief executive of The Economist Group, Patti Bellinger, group vice president of global diversity and inclusion at BP, and David Bishop, a senior adviser at KPMG.


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